Business Vault

Do you have a Growth Mindset or a Fixed Mindset?

The past week or so I have come across the Growth Mindset in two different scenarios’, which made me think how this should be applied to business. The first was with my son and his school, he was invited to an awards ceremony for “Achievement in Excellence”.…

Manage by Fact NOT by Emotion

Sounds simple, but are you doing it. We are all guilty of making a decision by emotion, but is this the exception or the norm for you and or your business? Add to this the old classic “but we’ve always done it that way” …… Here’s hoping…

Education and Industry, how do we get it so wrong?

Interesting discussion this week, especially regarding skills for industry. On three occasions this week I’ve been in conversations where comments have been raised by business owners/leaders that the school curriculum is not aligned with what industry needs. How can this be? But, when I think of my…

Manufacturing and The Internet of Things

The Internet of Things – IoT (Wikipedia) is the network of physical objects or “things” embedded with electronics, software, sensors, and network connectivity, which enables these objects to collect and exchange data. The IoT has created a lot of conversations, some stating it’s all hype, some questioning…

Short Term Vs Long Term Results

Now in anybody’s mind the drive for short term results should be aligned with the long term. But why is it we struggle so much to get this balance right, and to add, it’s never been more needed as it is in the current economic way of…

Why you should do this when looking at Business Performance

Raising Performance is always a challenge (many a sleepless night) but it’s not just about getting it right in your manufacturing processes, it’s about looking at your business as a whole. Recently, we were asked to support a £40m turnover company with an objective to reduce costs.…

The new ISO9001:2015 standard has arrived.

It focuses on a process-based approach with the aim to produce a desired outcome. Several changes have occurred from the 9001:2008 version: The process approach strongly emphasises that the Quality Management System has to be woven into and fully aligned with an organisation’s strategic direction. The PDCA…

The Process is the Problem and the Solution

Reality is invariably different from perception; few processes work the way we think they do. You will probably use a dozen business processes each day. For example: Writing a report Manufacturing a product Managing a new client You’ve likely come across the results of an inefficient process…

HAPPY CUSTOMERS, WHO WANTS THEM?

Recently I was asked by an MD if I could support in a situation that was causing them a lot of stress and pain with a customer, customers who’d have them…;0) but in this case get the issue sorted = increased sales volume. The Customer was increasingly…